Appliance Retailers: Offer Fridge and Washer Delivery With On-Demand Marketplace Pickup

Appliance stores can deliver fridges, washers, dryers and ranges by booking Marketplace pickup. A driver with an appliance dolly, straps and a van or truck collects the unit from your store and delivers it to the customer, usually within the same day or the next.

Why Appliances Are Hard to Deliver

Appliances are heavy, tall and easily damaged. They must travel upright (fridges especially), clear tight doorways and sometimes be installed. Parcel carriers refuse them. That leaves a gap local retailers can fill.

Appliance Delivery Requirements

| Appliance | Key handling note | |---|---| | Refrigerator | Keep upright, secure doors, allow rest time before plugging in | | Washer and dryer | Secure drums, protect floors | | Range or stove | Protect glass and knobs | | Dishwasher | Pad edges, avoid tipping |

What to Tell the Driver

1. Exact model dimensions and weight 2. Customer floor, stairs and elevator access 3. Doorway and hallway widths if known 4. Whether haul-away of the old unit is required

Haul-Away and Installation

Many customers want the old appliance removed. Note this when booking so the right vehicle and time are planned. Installation can be handled by your own techs or a partner.

Reduce Damage and Returns

- Inspect units at handoff and photograph condition - Use proper straps and blankets - Confirm the customer is home before dispatch See our guide on [how to transport a refrigerator](/answers/how-to-transport-a-refrigerator) and the [appliance delivery cluster](/blog/clusters/appliance-delivery). Retailers can [request a delivery](/request-delivery) to test the service.

Frequently Asked Questions

Can the driver carry an appliance up stairs?

Yes, with the right equipment. Mention the number of flights when booking.

Should a fridge travel on its side?

Upright is best. If not possible, let it rest before plugging in.

Do you remove old appliances?

Ask about haul-away when you request the delivery.